Help for dealers
Quick links for what dealers do most, then answers to common questions.
What do you want to do?
- Add a carFill in the form, add photos and publish.
- Import your stockUpload a CSV or XML file, or paste the feed link from your dealer software.
- Cars and buyer messagesEdit, hide or mark a car as sold, and answer buyers from your dealer account.
- Plans and creditsSee what each plan includes and how credits work.
Frequently asked questions
When will my listing appear?
Straight away, unless the text has warning signs such as a link, an email address or a request for a deposit. Then we review it first and email you the result. We also look through live listings and remove those that break the rules.
How many photos can I add?
Up to 25 photos in JPEG, PNG, WebP or AVIF, each up to 10 MB. No screenshots and no contact details in the photos.
How do buyers contact me?
They send you a message through AutoNinja and we email you about it. If your account has a phone number, they can also call you.
Can I edit my listing later?
Yes, any time from your account. If you change a field marked "needs approval", the listing goes through a short review again.
What if I sell the car?
Mark the listing as sold in your account and it disappears from the offer.
How long does a listing stay online, and can I extend it?
A listing stays online for 28 days. After that you can extend it from your account for another 28 days without filling it in again. Extension price: free.
What do Premium and Exclusive give me?
A Premium listing appears on the first results page above regular listings and carries a Premium label. Exclusive appears in the first block of results and also on the homepage. This applies to the default newest-first order. With other sort orders, paid listings mix in with the rest but keep their label. Neither guarantees a fixed position or a sale.
What are dealer credits?
Dealers can top up credits, 1 credit costs €1. They can only be spent on promotion: Premium costs 5 credits, Exclusive 10.
Do you charge anything automatically?
No. Every payment is one-off, with no subscription. When a listing expires, you decide whether to extend it. A dealer's monthly plan doesn't renew by itself either.
How do you check listings?
Listings go live straight away. If the text has warning signs such as links, email addresses or a request for a deposit, a person reviews it first. We also look through live listings and remove those that break the rules. If the seller later changes important details, the listing is reviewed again. We don't inspect the cars themselves, so check the car's condition in person before you buy.
Need a hand?
Write to us and tell us what you were trying to do.