Terms and Conditions

Terms for paid listings for consumers — version 2026-10-25-SK-3

Supplier: Apollo Tech s. r. o., Karpatské námestie 10A, 831 06 Bratislava - mestská časť Rača, Slovakia. Company ID (IČO): 51097869. Commercial Register of the Bratislava III Municipal Court, section Sro, insert no. 122557/B. Contact for the contract, complaints and withdrawal: support@autoninja.sk.

The subject is a one-off AutoNinja listing service for the vehicle and package stated in the order. The Basic package provides basic publication, Premium highlighting and Exclusive priority placement according to the price list. The service does not guarantee the sale of the vehicle or a certain number of interested buyers. The final price is shown before payment; we do not charge any further payment fee. This is not a subscription and the payment does not recur automatically.

You can correct the order before payment by returning to your account. The contract is concluded in Slovak by confirmation of a successful payment. The order and the confirmation are recorded electronically. You will receive a confirmation with the price and these terms by e-mail. Information about the listing and its validity is available in your account.

The service lasts 28 days. Publication is subject to the listing rules and possible approval; payment is not a guarantee of approval. If a paid action cannot be provided, we will refund the payment. On a renewal, the new period is added according to the validity of the listing shown in your account. Using the service requires an internet browser, an internet connection and an AutoNinja account. In your account, you can manage the listing and mark it as sold.

As a consumer, you can withdraw from the service contract without giving a reason within 14 days of its conclusion. Send the notice to support@autoninja.sk, by post to the supplier's registered office or via https://www.autoninja.sk/odstupenie. State your name, contact details and the order the withdrawal relates to. You can also use the model withdrawal form at the end of these terms; using it is not mandatory. It is enough to send the notice before the period expires.

Starting the service before the period expires requires your separate express consent and confirmation that you have been informed. Merely starting the 28-day service does not end the right of withdrawal. It ends only after the service has been fully provided, provided the legal conditions are met. If you withdraw after an expressly requested start, you pay only the proportionate price of the performance actually provided. We refund other payments received no later than 14 days after receiving the withdrawal, using the same means of payment, unless we expressly agree otherwise, without further fees. Your statutory rights are not limited by this.

You can report a defect in the service to support@autoninja.sk or at the supplier's address. State the order and a description of the defect. We will provide confirmation of the complaint and the period for remedying it in accordance with the law; we preserve the consumer's rights arising from liability for defects, including remedy, a proportionate price reduction or termination of the contract where the legal conditions are met.

If you do not agree with how a complaint was handled, you can ask for it to be put right. After a rejection, or if we do not respond within 30 days, you can, under the legal conditions, file a proposal for alternative dispute resolution, for example with the Slovak Trade Inspection: https://www.soi.sk/alternativne-riesenie-spotrebitelskych-sporov. The right to go to court remains unaffected. These terms do not take away the protection granted by the mandatory provisions of the country of your habitual residence.

Supplier's telephone for the contract, complaints and withdrawal: +421 903 621 565.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract) – To: Apollo Tech s. r. o., Karpatské námestie 10A, 831 06 Bratislava, Slovakia, support@autoninja.sk – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*) – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if this form is notified on paper) – Date (*) Delete as appropriate.

The AutoNinja platform is operated by Apollo Tech s. r. o. (the "Operator"). The platform is used to publish vehicle listings, search for offers and put sellers and interested buyers in contact.

Registered office: Karpatské námestie 10A, 831 06 Bratislava - mestská časť Rača, Slovakia. Company ID (IČO): 51097869. Tax ID (DIČ): 2120591924. VAT ID (IČ DPH): SK2120591924. Commercial Register of the Bratislava III Municipal Court, section Sro, insert no. 122557/B. Contact: support@autoninja.sk. Supervisory authority: Slovenská obchodná inšpekcia, Inšpektorát SOI pre Bratislavský kraj, Bajkalská 21/A, P. O. BOX 5, 820 07 Bratislava (Slovak Trade Inspection).

When registering and ordering, you can read the terms and accept them by the relevant confirmation. Simply browsing the public site is not an order for a paid service.

A User is a natural person or legal entity that has an account or uses the public part of the platform.

A Listing is a record of a vehicle created by a User. A Seller is the User who published the Listing. An Interested Buyer is a User who contacts the Seller.

Registration and an active account are required to publish listings and send messages.

Only people aged 18 or over may create an account.

The User must provide truthful and up-to-date information, protect their login details and report suspicious sign-ins without delay.

• Creating an account for another person without authorisation is prohibited.
• Circumventing the platform's security mechanisms is prohibited.
• The Operator may temporarily restrict an account if the rules are breached or fraud is suspected.

A listing must contain real and verifiable information about the vehicle. Photos and description must match its actual condition.

It is not permitted to publish content that breaches the law, third-party rights or public morals.

• One listing represents one vehicle.
• A private seller can create at most 10 new listings in 24 hours. The limit protects against spam; dealers are limited by the number of cars in their plan.
• Misleading prices, false mileage or concealing material defects are prohibited.
• The Operator may remove a listing or change its visibility if the rules are breached.

Current prices are in the Services and current prices section above and on the pricing page. Basic publication may be free according to the price list.

Private sellers pay for paid actions directly in euros according to the current price list, mainly Premium, Exclusive, a listing renewal or a bump.

Dealers pay for a monthly plan and for credits. Credits are used only for optional promotion (bump, Premium or Exclusive); 1 credit costs €1.

The Operator is not a VAT payer (it is registered under § 7a of the Slovak VAT Act). We therefore add no VAT to prices, and the invoice states that the supplier is not a VAT payer. The VAT number SK2120591924 is used only for cross-border services.

• The credit balance is intended only for paying for optional promotions on the AutoNinja platform.
• Credits are not transferable between accounts and are not intended for payments outside the platform.
• Payments are processed by an external payment provider (Stripe).
• After every payment you get an e-mail confirmation with a link to the PDF invoice. The invoice is also available in your account.
• If misuse is detected, a prepaid balance may be adjusted or temporarily frozen.

A dealer is a business or legal entity that offers vehicles professionally. The registering person confirms that they are authorised to act for the stated company and that the company and billing details are true.

A new dealer gets the start offer: 3 months free, up to 200 cars at once, without a payment card. After that the dealer can pay for a monthly plan from the price list; without payment the account moves to the free plan with 3 cars at once. The start offer does not turn into a paid plan automatically, and a monthly plan does not renew automatically.

The number of cars in a plan is the number of listings live at the same time. When a vehicle is withdrawn or marked as sold, its place is released immediately for another vehicle.

A normal listing within a plan costs 0 credits. A bump costs 1 credit, Premium 5 credits and Exclusive 10 credits per vehicle and for the period stated in the price list.

• The dealer is responsible for the lawfulness of the offer, for ownership or the right to dispose of the vehicle, and for the accuracy of the price, mileage and technical data.
• On import, AutoNinja may normalise the data format; the dealer remains responsible for the factual accuracy of the data.
• Until the dealer is verified, imported cars wait as drafts and an administrator publishes them. A verified dealer publishes straight away.
• For a recurring feed, the dealer's source is treated as the primary source of data. A faulty feed is marked as failed and must not be silently treated as a successful synchronisation.
• The dealer buys credits in one-off packages without automatic renewal. One credit purchase can be used for several promotions, so that each does not have to be paid for separately.
• The final amount charged by the platform is shown before payment. The tax treatment is stated on the invoice. For cross-border B2B supplies, the recipient may be required to account for the tax under the applicable rules.

Messages between the Seller and the Interested Buyer are meant for arranging a viewing, the price and the details of the sale.

Communication must not contain spam, harassment, fraud or illegal content.

• Sending messages is subject to security limits and anti-spam rules.
• The Operator reserves the right to review reported abuse and take proportionate measures.

The Operator is not a party to the purchase contract between the Seller and the Interested Buyer and is not responsible for the quality, origin or legal status of the vehicle.

The Operator is responsible for running the platform to the extent provided by the laws of the Slovak Republic and the European Union.

The software, design, database structure and trademarks of the platform are protected by intellectual property rights.

Without prior consent, mass copying of the platform's content, scraping or commercial reuse is prohibited.

The User may close the account by requesting account deletion or by deactivating it themselves under the available settings.

The Operator may restrict or cancel an account in the event of repeated breaches of the terms or to comply with legal obligations.

We end a contract with a dealer (business user) for any other reason only with 30 days' notice, sent by e-mail with the reasons. For illegal content, serious or repeated breaches of the terms, or where the law requires it, we may restrict or close the account straight away, also with reasons.

Requests for technical support, complaints and suggestions can be sent electronically.

The Operator handles requests without undue delay, normally on working days.

• Support: support@autoninja.sk
• Data protection contact: gdpr@autoninja.sk

These terms are governed by the law of the Slovak Republic.

Disputes are resolved by agreement first and then by the competent court of the Slovak Republic, unless the law provides otherwise.

The Operator may make reasonable updates to the terms. The current version is always published on this page.

We announce material changes in advance in an appropriate way, for example by a notice in the app or by e-mail.

The price list above and the description of the order determine the service, the price and the duration. Browsing listings is not a paid order. You buy the vehicle directly from the seller; AutoNinja does not collect the price of the vehicle and does not provide escrow, a technical inspection or a warranty on the vehicle.

A renewal adds the ordered period to the remaining validity of the listing, or starts on activation if the listing has already expired. Promoting an existing listing and changing the level do not automatically mean a refund or a recalculation of the remaining period. Before confirming, check the price, level and validity dates stated in the order and the account.

A dealer slot is released when a listing is withdrawn or the vehicle is marked as sold. Replacing a vehicle does not extend the package. Reducing the capacity of an active package is not available. The terms and period of a further order are shown before payment; do not assume that a free period is added to a paid package.

Deleting an account or voluntarily withdrawing a listing is not, by itself, a notice of withdrawal or a request for a refund. Statutory rights remain unaffected. For an unused paid balance or a disputed payment, ask for a review and settlement at support@autoninja.sk; a promotional bonus is not a paid amount. A paid balance does not automatically lapse merely because the account was closed.

The market, the availability of the listing and the selected filters apply first. In text search, how well the terms match the make, model, location and description matters. The default order also uses the time of publication; year of manufacture and mileage can decide between results. Sorting by price, year or mileage uses the selected criterion.

With the default ordering, the first page contains blocks of promoted offers: Exclusive before Premium, followed by regular listings. Payment therefore affects visibility. With other sorting, paid offers remain labelled, without a guarantee of the same priority block. The number of positions on the homepage is limited. A promotion is not a verification of the vehicle or a recommendation of the seller.

You keep the rights to your own photos and texts. For content uploaded or imported with your authorisation, you grant AutoNinja a non-exclusive licence, without separate remuneration, limited to providing the service: storage, technical copies, resizing, display and indexing in the platform's search. Technical suppliers may carry out these operations for us. We do not acquire ownership of the content and this clause does not authorise separate external campaigns in your name.

You confirm that you are entitled to provide the content and the data in the feed, including the necessary rights to the photos. Do not upload identity documents, data of previous owners or other unnecessary personal data. The licence for public use ends when the content is removed; technical copies and evidence needed for legal obligations or disputes are governed by the privacy policy.

In the account, the dealer has access to their own listings, company data, imports, messages and the available billing information. They do not have access to other users' accounts or their private communication. The dealer can ask support for a copy of their own data or for documents not available in the interface, also after the contract ends, as long as we still lawfully retain them. Access by technical suppliers and the processing of personal data are described in the privacy policy.

Report a listing with Report listing on the listing page, and a conversation with Report in Messages. The form is a notice under Article 16 DSA. You can also send a notice of illegal content by e-mail to support@autoninja.sk with the subject DSA: state the exact address of the content, a specific explanation of why it is illegal, your name and e-mail, and a statement that the information is, to the best of your knowledge and belief, accurate and complete. Name and e-mail are not required in the statutory exception under Article 16(2)(c) DSA. You do not need an account to send a notice by e-mail.

The same e-mail is the point of contact for recipients of the service and for public authorities, in Slovak, Romanian or English. If we have an electronic contact, we confirm receipt of the notice, assess it without undue delay and communicate the decision and the available redress options. Report an immediate threat to life or safety to the emergency services as well.

We use technical validations, anti-spam limits, risk signals and human review. A listing may require approval. A measure may be rejection, reduced visibility, removal or suspension of the account for illegal content, fraud, misleading information, infringement of rights, spam or repeated breaches of the rules. Measures must be reasoned and proportionate.

Where the law requires it, the affected user receives the reasons, the legal or contractual basis, the scope and duration of the measure, information on the use of automation and the options for redress. Ask for human review at support@autoninja.sk, identifying the decision and the reason for the objection. Access to the courts and other statutory remedies remain unaffected.

For dealers covered by Regulation (EU) 2019/1150, we notify changes to the contract on a durable medium, for example by e-mail, at least 15 days in advance, or longer where adjustments are needed. The dealer may terminate the contract before the change takes effect. Exceptions apply only under the conditions of the Regulation, including a legal obligation or an urgent security risk.

We announce any change to dealer plan prices to dealers by e-mail at least 60 days before it takes effect. A period already paid for keeps the original price.

We give reasons for a restriction or suspension on a durable medium before or when it is applied. Full termination by AutoNinja is normally announced at least 30 days in advance, stating the reasons; statutory exceptions, including repeated breaches, remain unaffected. These rules take precedence over the general wording of the preceding sections.

Published clarifications do not retroactively change existing orders. A change that requires notice or consent does not become binding on an existing dealer merely by being published on this page. Until the legal conditions are met, the accepted contract version remains decisive. Mandatory consumer protection under the law of the consumer's country of habitual residence remains unaffected.